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ADD BOOKINGSAdd BookingsBookings are entered into the system by the following methods: - Online by your...
API MessageThis will contain messaging information from the booking channel
AdultsThis is the number of adult guests. In SETTINGS >> PROPERTIES -> ROOMS -> SETUP you...
Allow Auto EmailsIf you set up auto emails to send messages automaticalliy to your guests you have the option to...
Allow EnquiryShow an enquiry form for the guest to send an enquiry when an online booking is not possible....
Allow ReviewsThis setting is only relevant if you enabled Tripadvisor Review Express. If you have not enabled...
Allow Upsell Items with this RateOptional Upsell items can be enabled/disabled for individual rates. When a booking is made only...
Arrival TimeThis is the guests indicated arrival time as entered in the bookingform or manually.
Assign BookingsBookings for this room will be assigned to the selected room. If assigned to a different room...
Assign unique consecutive invoice numbersYou can assign a unique consecutive invoice number for each booking by clicking on "Assign...
Auto ActionAn Auto Action is an action which can be programmed to occur at a time relative to the booking...
Auxiliary TextThis text can be included in messaging wherever template variables are supported using...
Availability DependencyRequires Availability in: This setting is useful if for example this is a suite that is composed...
Booking Confirmation Email TextThis message is optional sent if the booking is not for a near term arrival or exceptional...
Booking Confirmation MessageThis message is shown to the guest both on the screen and sent to them by email when they...
Booking Cut off timeYou can set a time to make your rooms unavailable for online booking if check-in is today. This...
Booking TypeYou define your booking rules under PROPERTIES -> BOOKING RULES. You can override the default...
Booking.com Channel Error MessagesBooking.com Channel Error Messages Any errors occurring during updates will be emailed to you...
CancellableBy default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING...
Card CCVThe encrypted CCV code is in the booking notification email sent to the host. It is a line that...
Card ExpiryThis is the expiry date of the card used as a booking security.
Card HolderThis is the name as it appears on the card the guest has entered.
Card NumberThis is the card number the guest has supplied as a booking security.
Card Number CollectionCredit card details are stored in the system for 14 days after check-out.Security Code If you...
Card TypeThis is the type of card the guest has used as a booking security.
Check In FromReport includes bookings that have a check-in date of this date or later.
Check In ToReport includes bookings that have a check-in date of this date or earlier.
Check Out FromReport includes bookings that have a check-out date of this date or later.
Check Out ToReport includes bookings that have a check-out date of this date or earlier.
Check outCheck out is the day after the last night value
Check-in AllowedThis sets which days of the week a booking is allowed to start on (checkin day). If you deselect...
Check-out AllowedThis sets the days that a booking may end on (vacate day). If you deselect dates it will cause...
ChildrenThis is the number of children guests.In SETTINGS >> PROPERTIES -> ROOMS -> SETUP you...
Collect Number of GuestsFor accommodation this will be normally be set to YES. If you set this to No there will be no...
CommentsThis is the answer to a custom booking question.
CommissionThis field can be used to record commision information.
Control Panel PriorityThis sets the display order of the room within the control panel. Setting this to hide room will...
Custom ReportsYou can create and store custom reports at the menu REPORTS->CUSTOM REPORTS. "You choose...
Daily PriceDaily prices can be used either to set a simple rate structure or to set special prices for...
Dependencies / Room Setup-Availability Dependency- Requires Availability in:This setting is useful if for example this is...
DependencyThis setting is useful if for example this is a suite that is composed of this and an adjoining...
Dependent RoomsNote: If you are using dependencies please test thoroughly to make sure your set up reflects your...
DepositThis field can be used to record deposit information. If deposit payment is requested at the...
Discount (Rate - Long Stay Discounts)Discount (Rate - Long Stay Discounts) NightsDiscounts can be defined as a percentage discount...
Discount Voucher CodeThe discount voucher code entered by the guest at the time of booking. The code shown here is...
Double PriceThis rate will be offered for double occupancy, i.e. two person staying. The rate will only be...
EmailThis is the email address of the guest.
Exceptional Period BookingsBooking TypeThe exceptional period is a period you can define to use a special booking style or...
Expedia Channel Error MessagesExpedia Channel Error Messages If there is an error on an update, the error message returned by...
Export BookingsBookings can be exported to a CSV file by clicking on the EXPORT button under BOOKINGS....
Extra ChildThis rate sets the child price. If "Min 1 Adult Charged" is set there will always be one adult...
Extra PersonThis price functions as per the Extra Person. The rate will only be offered if the Allow box is...
First NameThis is the first name of the guest.
First NightThis is the first night or arrival date of this booking.
FlagThe Booking Flag can be used on individual bookings to mark them as having a special...
Group BookingGroup bookings can be created and managed in the "Invoice" tab of a booking. A group booking...
Group InvoiceGroup bookings can be created and managed in the "Invoice" tab of a booking. A group booking...
Guest DatabaseSelect whether this booking should be included in the guest database
Guest registration formA guest registration form can be printed directly from the booking clicking on the "Print...
GuestsThe guests menu combines bookings by the same guest and allows you to save information about the...
Highlight ColourThis colour sets the background color for this room in the control panel. It will not be used on...
I read the termsThis is the answer to a custom booking question.
IP AddressThis is the IP address of the computer used to make the booking. IP addresses can be used to...
Id NumberBemarchannel ID for this room.
Include TotalsSpecify the type of totals to include on the report.
InfoThe Booking Info tab consists of a customizable summary of the booking information and a set of...
InventoryInventory is the number of rooms remaining to sell. It is calculated automatically from the...
Invoice ItemsCharges: These are internal invoice items which can be added from the control panel, they do not...
LanguageIf you enabled multiple languages on your booking page this will show you which language the...
Last NameThis is the last name of the guest.
Last NightThis is the last night of occupancy for this booking. The departure date will be the following day.
LayoutSelect the layout style of the report. Group by room is more suitable for printing. Tabular is...
Link to BookingBookings can be linked together. Add the booking reference number to link this booking to.
Max Days in AdvanceMax Days in Advance This rate is bookable up to this many days in advance. For example a...
Maximum AdultsThis is the maximum number of adults this room can accommodate. A booking cannot be made for this...
Maximum ChildrenThis is the maximum number of children this room can accommodate. A booking cannot be made for...
Maximum GuestsThis is the total number of people this room can accommodate. A booking cannot be made for this...
Maximum StayThis sets the maximum number of nights a booking will be accepted for. If Max. Stay s is set to 1...
MessageThis field can be used to write a message specific to this booking. The message can be included...
Min StaySet a minimum number of nights stay for bookings which include a stay on this night. This...
Min days until Check-inMin Days in Advance This rate is only bookable more than this many days in advance. For example...
Minimum PriceThe minimum price per night this room is allowed to sell for.
Minimum StayThis sets the minimum booking period for this room at all times. Individual rates can have...
NameName of this room.
Normal BookingsBooking Type Normal Bookings - is the default booking type for normal bookings. Individual...
NotesThese are your comments about this booking.
OfferThis will show the offer number that was booked.-----Rate: This sets which of the available...
Once OffThe Once Off discount is subtracted once from the total price if the number of nights or more are...
Original ReferrerLinks to your booking page may contain a referer field in the form referer=yourtext Yourtext is...
Overbooking ProtectionRoom=total bookings in room up to room qty. Meaning the room availability is based on the room...
OverrideTo set overrides click in the field of the first date. BLACKOUT will close the room so it is...
PercentThe percentage discount will be applied to the entire stay price. If more than one percentage...
PreferencesControl Panel Language: You can choose to use the control panel in English or German. Control...
PriceThis is the price that was quoted for this booking.
Price CapThe price cap sets a maximum price for that many days. Meaning a booking for that many days or...
Price MultiplierApply a multiplier between 50% and 250% to all prices on this day. The multiplier will be...
Prices PerSet the period the prices entered for this rate apply to. The default is per night. Any value...
QuantityNumber of booked rooms. When more than one room is booked, the split button will split the...
Quantity of This TypeThis is the quantity of this room type. If your rooms are similar and have the same rates you...
Rate AllowedHere you can set which nights of the week this rate applies. If it applies to all nights make...
Rate DescriptionThis is a description of the rate that was quoted for this booking. This is generated by the...
Rate NameThis is the name of this rate. This name is not shown to the guest, it is for your reference.
RatesRates have a start and end date so they apply to a range of dates. Rates contain many rules about...
ReferenceYou have the option to add a bookingreference. This reference may be included in your invoice...
Referer CodeYou have the option to define special discounts for certain referers. The discount will apply if...
ReferrerEdit the Referrer field with your own comments.
ReportChoose the report you want to generate. Custom Reports You can create and store custom reports...
Report TitleChange the default name of the report.
Report invalid card to Booking.comReport invalid card to Booking.com: From Booking "Detail" tab click the button to report an...
Report no show to Booking.comReport no show to Booking.com: From Booking "Detail" tab click the button to report a no show to...
ReportsIf you have more than one property you can select whether you want to run a report for one...
Require the Credit Card Security numberThe system securely collects card details, the processing will be handled directly by your...
Restriction StrategyThe restriction strategy sets how the rates minimum and maximum stay settings are applied. In...
RoomIf you have multiple rooms you can transfer this booking to another room using this selector.
Room PriceThis rate will be offered for the room up to the number of people you have specified. This rate...
Sell PriorityHere you can set the priority of each room. Rooms with a higher priority will be offered to the...
Setting/Properties New booking statusIf allowed, new bookings from the booking page and channel management are set to "New" status....
Show on Screen after BookingThis message is optional and shown if the booking is not for a near term arrival or exceptional...
Single PriceThis rate will be offered for single occupancy, i.e. one person staying. The rate will only be...
SplitThe split button will split the booking into a group of bookings each for one room. This allows...
Standard RepliesStandard Reply emails will open in your desktop email program. The message can be populated with...
StatusThis is the current status of this booking. "New" are bookings which have not been opened to...
Status CodeStatus Code is an integer value between 0 and 100 You can use the Status Code for your own...
StrategyYou can define if this rate can be undercut or not.
Sub AccountYou can have multiple accounts with one master account that has access to all properties. It is...
TaxThis field can be used to record tax information.
TelephoneThis is the phone number of the guest.
Template VariablesBelow is a List of Template Variables. These variables (short codes) will be replaced by the...
Time EnteredThis is the date and time the booking was made.
Unit Allocation"One Per Booking" will allocate one unit for each booking. This is the normal setting for a hotel...
Unit NamesIf there are more than one of this room type, each can be given a name for internal use. Enter a...
Use New Booking StatusIf allowed, new bookings from the booking page and channel management are set to "New" status....
Use Prices FromPrices and Rates can be defined for this room or they can come from another room. When using...
Voucher CodesYou may define voucher phrases and discount rates here. If a guest enters the phrase at the time...
Yield Optimiser RulesNote: We recommend you check carefully that your rules work as expected.We are beta testing this...
