Expedia Channel Error Messages

Expedia Channel Error Messages

If there is an error on an update, the error message returned by Expedia will be emailed to you. Common errors and their solutions are:

1.
Pricing models mismatch: you tried to update a price for OCCUPANCY_PRICING, but your property is not configured for this pricing.
* Your pricing model is most likely daily pricing so change the selector for "Price model" to "Per Day Pricing"

 

2.
Rate plan does not match the property acquisition type

* The rate codes are the wrong Sell or Net rate type. Check whether your rate codes should have an A at the end of the number or not.

 

3.
Unable to set total inventory below the current base allocation value.

* The number of rooms available is lower than your minimum allocation value in Expedia.
This usually means that you have guaranteed and allotment to Expedia and you are trying to set lower values for the channel manager.
A common cause of this error is not having a valid price for the room in Bemarchannel on the affected dates.
Any date without a price will be closed in Bemarchannel and we will send an inventory of zero to Expedia.

 

4.
Stop sell outside of Y with remaining base availability

* The number of rooms available is lower than your minimum allocation value in Expedia.

This usually means that you have guaranteed and allotment to Expedia and you are trying to set lower values for the channel manager.
A common cause of this error is not having a valid price for the room in Bemarchannel on the affected dates.
Any date without a price will be closed in Bemarchannel and we will send an inventory of zero to Expedia.

*Make sure you have valid rates for the mentioned dates and no bookings from other sources
*Bemarchannel: change your inventory to send the allotment you have guaranteed Expedia
*Expedia: Ask Expedia to remove the guaranteed allotment

 

5.
The value of attribute 'password' on element 'Authentication' is not valid with respect to its type,

* The password is empty or contains invalid characters.
Check the username and password entered in the channel manager settings is correct.

 

6.
MinLOS value (x) exceeds Extranet auto-approval threshold (y) for length of stay.
The minimum booking length you are sending is higher than Expedia allows. Contact Expedia and ask them to increase your minimum stay.

 

7.
The value of attribute 'username' on element 'Authentication' is not valid with respect to its type
The username/and or password you entered are wrong. Enter your Expedia Quick connect username and password which Expedia sent you by Email (NOT your normal Expedia username and password)

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